Refund Policy (for Goods)
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
All orders through 7 Sorrows Rosaries will ship between same day of payment to 3 business days from the date of payment, if the items needs to be made or modified, it may take longer. Shipments are made via USPS unless otherwise indicated. When shipping overseas, please allow up to six (6) weeks for delivery.
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
b. International Orders
We ship to most countries that USPS would ship. Some products cannot be shipped to some international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Return, Exchange Policy, Cancellations
Our goal is to ensure your complete satisfaction with your purchase.
a. Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 30 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.
- The items must be returned for refund or exchange within 30 days of original purchase
- Items and packaging must be received in new condition
- The original manufacture's packaging must not be damaged
- Packaging must include all original items, manuals etc.
- Return Authorization Number must be clearly marked on the shipping box
- return package must include copy the original invoice or sale receipt
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please, make sure to mail your package in a prepaid, insured, traceable method to the address below.
We are not responsible for lost or stolen return/exchange packages. Please use a mail carrier with package insurance and tracking.
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be cancelled. However, you can return the item for a refund. See our Return policy.
Return Address: 139 East 36th Street, Suite 3, New York, NY 10016
Entity name: 7 Sorrows Rosaries, LLC
Address: 139 East 36th Street, Suite 3, New York, NY 10016